FAQ

Product Questions
Service Questions

Q1: What is the terms of packing?

A: Generally, we pack our goods in bundles or coils with rods or belts, we could also pack the goods as the customers' requirement.

Q2: Could you provide the samples?

A: Yes, we could provide the free samples on conditions it is available in stocks, however, the transportation fee is borne by buyer.

Q3: How could you guarantee your products?

A: Each piece of products is manufactured by certified workshops, inspected piece by piece according to national QA/QC standard. We also could issue the warranty to customer to guarantee the quality.

Q4: Do you make custom products?

A: Yes, we could make custom products according to your specific requirements.

Q5: Do you accept third-party inspection?

A: We accept third-party inspections such as SGS, V-trust, TUV, DNV, etc.

Q1: What is your terms of payment?

A: 30% T/T in advance, the balance 70% before delivery. We will show you the photos of products and package before you pay the balance.

Q2: What is the terms of delivery?

A: EXW, FOB, CIF, CFR, DDU

Q3: What is your delivery time?

A: For stocks, we could transport the goods to loading port within 7 days after we received your deposit. For production period, it usually takes about 15 days-30 days after receiving the deposit.